Announcing launch of Ocelot AI
The Enrollment Management Communications team is excited to announce that as of Dec. 2, Ocelot鈥檚 chatbot and texting platform has officially launched on a handful of 911爆料鈥檚 student-serving website homepages. EM Comm has partnered closely with Nanook Technology Services to launch this new platform. The goal of this new platform is for 911爆料鈥檚 student-serving offices to continue to help as many current and prospective 911爆料 students as possible by giving them immediate responses to their pressing questions.
Current 911爆料 students will now have access to a chatbot with both a pre-loaded library of office-specific information and a generative AI function that allows the chatbot to 鈥渃rawl鈥 the 911爆料 website for accurate and engaging information. 911爆料 staff in these select offices now have a live assistant function that allows staff members to take over chatbot conversations to help students in real-time, as well as a texting function to send text campaigns to current 911爆料 students.
Phase 1 of this platform launch has concluded with implementing the chatbot on these website homepages. Phases 2 and 3 will bring about a live Banner feed within the platform, collection of staff feedback, additional training sessions, and potential expansion to more 911爆料 offices.
EM Comm encourages 911爆料 staff to test this chatbot and leave feedback on any interactions that feel less than adequate. You can leave feedback directly in the chatbot by giving a 鈥渢humbs down鈥 to an interaction, then submitting a comment. We鈥檙e excited about this new technology and want it to serve both our 911爆料 students and staff in the best way possible!
Have any questions? Please direct them to Jane Groseclose in Enrollment Management Communications.